Shipping & Terms

Shipping

Our online shop currently is set up to ship within Canada via FedEx only.  Please contact us for a shipping quote if you are outside of Canada. Any customs charges will be at the expense of the client.

The shipping charge at checkout does not include shipping insurance.  Please contact us to add shipping insurance for an additional cost depending on the product purchased.

All orders will be shipped within 1-3 business days and will include tracking. 

Returns & Exchanges

Currently, Rebelle Jewellery does not offer returns for any products but we do offer exchanges or store credit within 30 days of purchase. Shipping charges to exchange an item will be at the expense of the client. Rebelle Jewellery reserves the right to refuse unreasonable repair requests.

Re-Sizing & Custom Modifications

Rings and other items can often be re-sized by request, at an additional fee. If you know you will require re-sizing, please reach out before purchasing the item to receive a quote and confirm sizing is possible for that piece. If you would like changes to chains, metal type, or gemstones, we can also make that happen! Contact us with your custom request.

Out of Stock

If you see a sold-out product that you are interested in, contact us to find out if the item can be re-made for you.

Custom Orders

For all custom inquiries, please contact Rebelle Jewellery to tell us what you are dreaming about!  We love collaborating with our clients and making your beautiful ideas come to life.