Product Care
Best Practices
Avoid moisture. Remove your piece before bathing, swimming, or cleaning.
Remove jewellery before any heavy activity such as gardening, exercising, or playing sports.
Avoid contact with harsh chemicals such as perfumes, lotions, or cleaning products.
Keep your jewellery separate from other pieces. We suggest keeping them in separate cloth bags to avoid accelerated tarnishing and damage.
Always be gentle while cleaning. Never pull on chains.
Material Type
Sterling Silver
Tarnishing is a natural reaction when sterling silver is in the presence of saltwater, air pollutants, or everyday items that contain sulfur, such as leather, rubber, and chlorine. To remove heavy tarnish, use a jewellery polishing cloth. Silver polish or dip-style cleaning solutions are not recommended. Use a soft bristle toothbrush and warm water to remove dirt and grime.
Gold
Gold is naturally resistant to tarnishing, but it can lose its lustre over time. Use a jewellery polishing cloth to bring back its shine. To remove dirt and grime, add a few drops of dish soap to warm water and let the piece soak. Then scrub gently with a soft bristle toothbrush. This method is not recommended for items that contain sensitive gemstones or pearls.
Gold Plating
Unfortunately, gold plated pieces do not last forever. Plating is a fine layer of metal that can scratch and wear over time. Use best practices when caring for your plated piece and never scrub them with anything. Gently use a soft cotton cloth to spot clean.
Gold Filled/Vermeil
Gold filled items have a much thicker layer of gold around a base metal than gold plating does so using a polishing cloth occasionally to gently shine the piece is acceptable. To remove dirt and grime, wash gently with warm water and use a soft bristle toothbrush.
Gemstones
Every gemstone has different properties, and it is important to research proper care for them. You can also contact us for this information.